At Gajakesari Swarnakanak, we respect your privacy and are committed to protecting your personal information.
INFORMATION WE COLLECT
Personal Information:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
Payment Information:
- Payment details are processed securely via Razorpay
- We do not store credit/debit card information
Automatically Collected:
- IP address
- Browser type
- Device information
- Cookies and usage data
HOW WE USE YOUR INFORMATION
We use your information to:
- Process and fulfill orders
- Send order confirmation and tracking details
- Communicate about products and services
- Improve our website and services
- Send promotional offers (with your consent)
- Comply with legal obligations
INFORMATION SHARING
We DO NOT sell, rent, or trade your personal information.
We may share information with:
- Payment processors (Razorpay)
- Shipping partners (for delivery)
- Legal authorities (if required by law)
DATA SECURITY
- We use industry-standard security measures
- SSL encryption for data transmission
- Secure servers for data storage
- Regular security audits
- Limited access to personal information
YOUR RIGHTS
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent at any time
COOKIES
- We use cookies to improve user experience
- Cookies help us understand website usage
- You can disable cookies in browser settings
- Some features may not work without cookies
THIRD-PARTY LINKS
- Our website may contain links to third-party sites
- We are not responsible for their privacy practices
- Please review their privacy policies
CHILDREN’S PRIVACY
- Our services are not directed to children under 18
- We do not knowingly collect information from minors
- Parents/guardians should supervise minor’s internet use
DATA RETENTION
- We retain your data as long as account is active
- Data deleted upon account closure request
- Some data retained for legal/tax purposes
MARKETING COMMUNICATIONS
- We may send promotional emails/SMS
- You can unsubscribe anytime
- Click “unsubscribe” link in emails
- Or contact us to opt-out
CHANGES TO PRIVACY POLICY
- We may update this policy from time to time
- Changes effective immediately upon posting
- Continued use constitutes acceptance
CONTACT US
For privacy concerns or data requests:
Phone/WhatsApp: +91 96868 13554
Email: info@swarnakanaka.com
Address:
Gajakesari Swarnakanak
Banshankari 3rd Stage
Bangalore, Karnataka – 560085
GRIEVANCE OFFICER
Email: info@swarnakanaka.com
Phone: +91 96868 13554
Last Updated: December 31, 2024