At Gajakesari Swarnakanak, we ensure your sacred products reach you safely and on time.
SHIPPING COVERAGE
- We ship across all states and union territories of India
- Currently, we do not ship internationally
PROCESSING TIME
- Orders are processed within 24-48 hours
- Orders placed on weekends/holidays processed on next working day
- You will receive order confirmation via email/SMS
DELIVERY TIME
- Standard Delivery: 5-7 business days
- Metro Cities: 3-5 business days
- Remote Areas: 7-10 business days
- Delivery times are estimates and may vary
SHIPPING PARTNERS
We use trusted courier partners:
- Blue Dart
- Delhivery
- DTDC
- India Post
TRACKING
- Tracking details will be shared via email/SMS once shipped
- Track your order on courier partner’s website
- For queries, contact us at +91 96868 13554
PACKAGING
- Products are carefully packed with bubble wrap
- Eco-friendly packaging materials used
- Each package is sealed and tamper-proof
- “Handle with Care” labels affixed
DELIVERY PROCESS
- Courier partner will attempt delivery 2-3 times
- Please provide correct address and reachable phone number
- Signature required upon delivery
- For COD orders, payment in cash to delivery partner
DELIVERY ISSUES
Undelivered Orders:
- If delivery fails after multiple attempts, order returns to us
- Re-shipping charges may apply for re-delivery
- Contact us immediately if you miss delivery attempts
Damaged Package:
- Do not accept if package is visibly damaged
- Take photos and contact us immediately
- We will arrange replacement at no extra cost
Wrong Address:
- Ensure correct delivery address during checkout
- Address changes not possible after order dispatch
- Re-shipping charges apply for address correction
NON-SERVICEABLE AREAS
- Some remote areas may not be serviceable
- We will inform you if your area is not serviceable
- Full refund will be processed
SHIPPING CHARGES
- No hidden charges
- COD charges: NIL
CUSTOMS & DUTIES
- Not applicable (domestic shipping only)
LOST PACKAGES
- If package is lost in transit, contact courier partner first
- We will assist in filing claim with courier company
- Replacement/refund processed after investigation (7-14 days)
HOLIDAYS & DELAYS
- Shipping may be delayed during:
- National holidays
- Natural calamities
- Political unrest
- Courier partner issues
- We are not liable for such delays
CONTACT FOR SHIPPING QUERIES
Phone/WhatsApp: +91 96868 13554
Email: info@swarnakanaka.com
Address:
Gajakesari Swarnakanak
Banshankari 3rd Stage
Bangalore, Karnataka – 560085
Working Hours: Monday to Saturday, 10 AM – 6 PM
Last Updated: December 31, 2024